Electronic communication and the challenge of co-parenting

After divorce, parents often are challenged on how to communicate effectively. Mastering such communication skills can be very difficult especially when a lack of communication or hostile communication skills may have contributed to their divorce. Despite the difficulty, it is important to communicate since good communication can reduce post-divorce conflict. It is a common assumption by many mediators that limiting post-divorce conflict between the parents will assist kids to adjust. In addition, it seems logical that less conflict will reduce the stress in the lives of the parents, too. I as well as some of my colleagues in the mediation field were eager to have the communication process improved by the electronic age. We believed that e-mail as well as cell phones for calling and texting, were going to be a fantastic resource for parents and that having a good internet and phone bundle like the kind found over at would benefit them greatly. Fortunately, there were folks willing to do scientific research on the subject.
At the University of Missouri a group of researchers studied the use of communication between divorced parents. The parents used electronic calendars, e-mails, and cell phones in their efforts to co-parent. Lawrence Ganong and Marilyn Coleman and their team discovered that despite the use of electronic communication, the parents reported a wide range of ratings about the level of their post-divorce conflict. The technological tools ranged from helpful to harmful. The parents with good co-parenting relationships used electronic communication in effective ways which improved their communication. Unfortunately, parents with poor co-parenting relationships sometimes used these tools to harass, control and mislead the other parent. It seems that while technology can be a useful tool it is does not cure or correct the underlying communication problem. If you want more information on this interesting study, check it out in the Family Relations Interdisciplinary Journal of Applied Family Studies. Volume 61, Issue 3, pages 397-409, July 2012 published by the National Council on Family Relations.